Passing value from Service Portal model to Catalog Item form

[rajneeshbaranwa]

We are showing a widget containing list of Request Type (based on the selection made by users in the catalog item)  in Modal window . Once user selects one of these request types, catalog task needs to be assigned to group mapped to the request type.

While we are able to get group name in the widget, How do I pass this value to catalog item so that a catalog variable named Support Group can be populated with the group value and using this variable we can update Catalog Task's assignment group.

[Ashutosh Munot1]

Hi,

Bit confused, where the modal is and where you want to do this.

Can you clarify it properly.

Thanks,
Ashutosh

[rajneeshbaranwa]

We have a form , which opens up a widget in modal window(using spmodal.open)

User selects a request type in this widget, We need to pass value of selected request type from widget/modal to ServiceNow Form so that tickets can be assigned to correct group.

[Ashutosh Munot1]

Hi,

All this happens on Service Portal before submitting a request right?

From Where this spmodal.open is called? Catalog client script?

Thanks,
Ashutosh

[rajneeshbaranwa]

Yes, You are right.

Sorry, I am so bad with explaining things.