Hi All,We have created a list field on our incident table called u_escalated_to.. This is a reference to the sys_user_grmember table and has a simple filter of Group is SM Managers.When you first select the name in the list it displays correctly.Once...
I'm creating a REST message and triggering it to execute through a workflow. This is my first attempt at a REST message. I need to pass the RITM number back to the third party when a request is approved. The endpoint my the third party is as follows ...
Our customer is asking for a 'free text field'. Something they can use to enter reminders for themselves, so they can easily see from the list layout what the progress is, or what their next action is. Something they can use for themselves.What would...
I've got a field that can only have 6 digits as valid input. I've got an 'On-Change' client script that checks the input, and is supposed to display a field message and clear the input if it's not all digits. The field length is set to '6' to handle ...
We are about to create a customer survey but want to brand the survey to match our external website with background images, fonts and so on. Is there a way to have a custom css properties to a survey?I'm looking for something like:<style>html { m...
Hi Experts,Do anyone have any idea about, how can i add repeated form elements via loopI have created ui page on that one reference field i want to be created runtime, anyone have any idea how can i do that?Regards,Amol Bavaskar
Hi,My requirement is need to auto populate manger detail when we select a name field.It should populate emailaddress,contact number, job title and cost center value.But I am getting the cost center value as sys_id need to get the field value.My codeg...
Hi everyone,We are evaluating ServiceNow to use it for our ITSM and Request Fulfillment. I need to know when we need to use MID server and when we don't need.If we have service or application (for example HPSM or other system) which has been exposed ...
Ok, the setup:Incidents get assigned to a groups.If the group contains a group email, an email is sent to the group email (as opposed to the individuals) when the incident is assigned to them.Some groups in our system don't want to receive this email...
I am working on a simple Orchestration project that lets a user choose their Charge Code from a ServiceNow table and it will update their AD Profile with that information. This is the companies first Orchestration project. They have set up the MID Se...
How do I change the background color of the links in my navigation header when I hover over them? I've changed the font color (as you can see in the image- it changes from its original blue to orange text when I hover), but I can't change the backgro...
The online documentation indicates that the company code used to define namespace is 2-5 character string assigned by ServiceNow. It would make sense that it would be set and governed by ServiceNow to avoid name collision and ensure unique codes. I h...
Upgrading to Helsinki we are getting an error that indicates the MariaDB/J Connector needs to be added to our MID server, as described here: https://hi.service-now.com/kb_view.do?sysparm_article=KB0565069 I was not the person who set up with MID Serv...
I need a script which will push multiple values into a string with coma separated values. When I glide data from a table it should get multiple values and needs to be in the form of string with comma separated values.Any references or pointers is hig...
I have searched around and found plenty of information on how to delete the price on the portal page for all items, but wondered if there is a way to delete the price for a single catalog item?I have built a catalog item,and it is showing the price o...
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