query through name value pairs in system property and populate the fields on form accordingly

[Indira8]

Hi All,

We have a requirement to populate a group field based on the name value pairs in the system property. 

for example: 
The value of the system property is A-groupA;B-GroupB; 

Could you help me with how to query the value, fetch the exact match and populate in the related field. 

The following script is not working , could you please help 

var gmatch = gs.getProperty('abc_sysprop');
var gr_ar = gmatch(";");
var sender = email.recipients;
for (var i = 0; i < gr_ar.length; i++) {
for (var j = 0; j < gr_ar.length; j++){
var gr_sysid = gr_ar[i].split(":");
if (gr_sysid[0] == sender) {

current.field_to_be_populated = gr_sysid[1];
current.update();

} else{
current.field_to_be_populated = gs.getProperty('xyz_sysprop');
current.update();

[AnubhavRitolia]

Hi @Indira8 

Can you tell where are you writing this script? Business rule or Background script?

Also what value you are populating from property?

Also 'A-groupA;B-GroupB; ' is correct format?

[Indira8]

Hi @AnubhavRitolia ,

We are writing this script in the inbound email.

We are populating the workgroup from the property.

Sorry the correct format is 

email1:group1;email2:group2;

thank you 

[AnubhavRitolia]

Thanks for info.

Also can you tell what will happen to email1 and group1 in this case?

where is this 'workgroup' field present?

[Indira8]

Hi @AnubhavRitolia 

When workgroup field is present on the incident form.

When mail is received form email 1 then the group 1 should be populated, similar to the other pairs. 

thank you