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03-14-2023 03:00 AM
Hello Everyone,
Has anyone implemented a Password Reset process with Duo push as the verification method? Can you walk me through how this can be achieved? Thank you!
Regards,
Diane Miro
Solved! Go to Solution.
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04-12-2023 06:24 AM
For anyone with similar requirements, DUO will be available as ootb verification in Utah release. Please see this documentation. Thank you!
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05-28-2025 09:27 AM
Hi! After having a few folks dig into it, we decided not to move forward with it today. It looks like it would require a custom API solution. I’m still waiting to hear back from ServiceNow to see if they have any plans for a native integration down the line.
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07-14-2025 06:46 AM
Hi Janku,
Do you have any updates? Did you get more information about Duo push for password reset?
Thank you!
JLL
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08-05-2025 05:33 AM
Unfortunately no real updates. Doesn't seem like it's in the works.
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08-05-2025 06:12 AM
Push notifications not supported as of now. We support other factors like FIDO Hardware security Key, Passkey, TOTP, Fingerprints, Touch ID, SMS, Email etc during the password reset process.
Cheers!
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08-11-2025 07:37 AM
Thanks Ambuj for responding. But we can still do it by building a custom API ourselves, correct?
