PDF Generation

manju12
Tera Expert

‎02-05-2026 05:20 AM

Hi Team,

 

How to generate the PDF form in FSO related concept.  Please help me out 

 

Thanks,

Manju

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7 REPLIES 7

Aditya_hublikar
Mega Sage

‎02-05-2026 08:01 AM

Hello @manju12 ,

 

Earlier i also tried ,custom pdf (UI Action) scenario  on incident table,  its code is as follow:

 

var v = new sn_pdfgeneratorutils.PDFGenerationAPI;

 (Option) get HTML from the description field of an incident record
var gr = new GlideRecord("incident");
var html;

if (gr.get(current.sys_id
)) {
    html = "Description:" + gr.description.toString();
    html += "\nShort Description:" + gr.short_description.toString();
    html += "\nNumber:" + gr.number.toString();
    html += "\nPriority:" + gr.getDisplayValue('priority');
    html += "\n Assignment Group:" + gr.getDisplayValue('assignment_group');
    html += "\n Assige to:" + gr.getDisplayValue('assigned_to');
}

var result = v.convertToPDF(html, "incident", current.sys_id, "myPDF");
gs.info(JSON.stringify(result));
if (result) {
    action.setRedirectURL(current);
}
 
 
 
 
If this helps you then mark it as helpful and accept as solution.
Regards,
Aditya
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Aditya_hublikar
Mega Sage
In response to Aditya_hublikar

‎02-05-2026 09:21 PM

Hello @manju12 ,

 

I hope you are doing well. Does my response helps ?

 

If my response helps you then mark it as helpful and accept as solution.

Regards,

Aditya

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ben_hollifield
Tera Guru

‎02-06-2026 05:35 AM

Hi @manju12  - the comments above are correct in that you can build this as a custom solution - the building blocks exist in-platform. If you need a turn-key solution with more flexibility, Yansa Labs offers a certified ServiceNow Store app that facilitates the creation of templates, the merging of record data, and the generation/attachment of a PDF to a record. It includes both a Flow Action as well as an interactive UI for when technicians need to generate on-demand or customize before attachment. If it's useful, it's free to trial at the link below. Feel free to reach out to me directly if we can help!

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