PDI Application Manager fails to install Discovery and Service Mapping Patterns

danielmack
Mega Contributor

Hello,

I’m setting up a fresh ServiceNow Personal Developer Instance (PDI) for Cisco Firepower Discovery pattern development. Installing Discovery and Service Mapping Patterns from Application Manager fails with “Unable to Download Package.” The UI provides no further error details.

The app page shows version 1.35.1 (Latest), Free pricing, and compatibility with Australia, Brazil, and Zurich releases. The app’s dependency list includes Data Foundation Model. This happens before I configure the MID Server or any devices.

Is this a known issue or limitation with installing this app on a PDI? Which installation logs or diagnostics should I check?

PDI release/build: Austraila

 

Thank you.

6 REPLIES 6

@kh_safal any update?

bidar
Tera Contributor

Hello, I have the same problem with a new PDI instance ( Australia Patch 7) trying to install a plugin. I have tried with different component and same errors .( Installation failed TSOM Event Management Core Unable to download app package)