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PDI Australia : SAM Workspace - run recon not responding

Dixon Leong
Mega Guru

anyone encounter the same ? tried multiple time clicking on Run Reconciliation nothing happened 

 

repaired plugin "sn_sam_workspace" , same behaviour

1 ACCEPTED SOLUTION

Dixon Leong
Mega Guru

just an update  to this. Ater multiple tries of releasing and getting new instance.

The workable solution for me , is to request a Zurich instance, enable plugin for SAMPro  (still recon doesnt run on Zurich) , then upgrade to Australia -- somehow then able to run reconciliation 

View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @Dixon Leong 

I showed this in my training, and it worked fine. It could potentially be a cache issue or a plugin-related issue.

Did you try loading the demo data and updating the relevant plugin, if required?

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Dixon Leong
Mega Guru

just an update  to this. Ater multiple tries of releasing and getting new instance.

The workable solution for me , is to request a Zurich instance, enable plugin for SAMPro  (still recon doesnt run on Zurich) , then upgrade to Australia -- somehow then able to run reconciliation 

Dixon Leong
Mega Guru