PDI- Developer instance is unavailable- its been over a week

[Merlin]

Can someone please help as to why my PDI is showing offline for over a week.

Thanks

[Maik Skoddow]

Hi @Merlin 

If your PDI hibernates while you are still signed in to the Developer Site, select the "Refresh Instance" action, then click the Wake Instance button to wake your PDI from hibernation.
If the instance is undergoing maintenance, you will need to wait for maintenance to complete before you can access your PDI.

More cannot be recommended here as this is the Community and not the ServiceNow Support and for PDIs ServiceNow do not provide official support any more as everything is only self-service-based.

Maik

[Harish Bainsla]

Please check below link may they help you

https://developer.servicenow.com/dev.do#!/guides/tokyo/now-platform/faq/pdi_faq

https://www.servicenow.com/community/developer-forum/service-interuption-the-instance-is-unavailable...

https://www.servicenow.com/community/developer-forum/my-pdi-instance-is-offline-and-won-t-go-up/m-p/...

if you get answer please mark helpful and accept solution

[AndersBGS]

Hi @Merlin ,

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

1. Wait - it might come online in some time
2. release and request a fresh installation.

Please note, that all work that is not backed up to a GIT or by update sets will be gone for good, and there is neither a possibility to restore from a previous PDI.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders