PDI Instance Offline Since 11 Days

[rashmikapar]

Hello Team,

My ServiceNow Personal Developer Instance has been offline for the last 11 days and shows an “unscheduled maintenance” message in the Developer Portal even after I am logging in daily.

Can anyone help me in this?

Thank you.

[Dr Atul G- LNG · Accepted solution]

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

There is no support available for PDI.

If you can wait, let's wait a bit longer.

You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

.

[Dr Atul G- LNG · Accepted solution]

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

There is no support available for PDI.

If you can wait, let's wait a bit longer.

You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

.

[Tanushree Maiti · Accepted solution]

Hi @rashmikapar 

If your  your Servicenow Developer PDI  has been stuck in a "launching," "waking up"  or not getting online state for more than 24 hours, then  I will  advice you  to release the instance and request a new one .   

In your case, you have already waited for 11 days!

As you know there is no support available for PDI.