PDI Instance Offline Since 11 Days

rashmikapar
Kilo Contributor

yesterday

Hello Team,

My ServiceNow Personal Developer Instance has been offline for the last 11 days and shows an “unscheduled maintenance” message in the Developer Portal even after I am logging in daily.

Can anyone help me in this?

Thank you.

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Dr Atul G- LNG
Tera Patron

2 hours ago

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

 

There is no support available for PDI.

If you can wait, let's wait a bit longer.

You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Tanushree Maiti
Giga Patron

26m ago

Hi @rashmikapar 

 

If your  your Servicenow Developer PDI  has been stuck in a "launching," "waking up"  or not getting online state for more than 24 hours, then  I will  advice you  to release the instance and request a new one .   

In your case, you have already waited for 11 days!

 

As you know there is no support available for PDI.

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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