PDI Instance showing offline

[Shivansh Sharma]

Hello Everyone, I need your support.  Yesterday I worked on my Washington released PDI and that's working properly. But now when I walk through my PDI I find that it's showing offline. What steps do we have to follow to make our PDI work to whom we can connect or contact to resolve the problems we are having? 

[Dr Atul G- LNG · Accepted solution]

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future.

@Shivansh Sharma