PDI is gone without warning

[Still Learning]

Is there a way to restore a PDI that has been lost?  I was in my PDI on Wednesday (I'm generally in there daily) but noticed yesterday that it was no longer accessible.  My login page on the Developer site gives me the option to start building and on the profile page, I have the option to request a PDI.  I am no where near my 10 days of inactivity.  Has this ever happened to anyone before? How can I resolve this issue, I have so many update set from the past few years that I have sadly not saved locally 😞 ... Any help is greatly appreciated! 

[Sandeep Rajput · Accepted solution]

@Still Learning This is really unfortunate that you lost access to your PDI. This can be attributed to https://www.servicenow.com/community/architect-blog/important-update-pdi-infrastructure-migration-ex... . ServiceNow PDI team already gave enough notices to PDI owners via emails and community posts.

Since there is no official support for PDIs, I recommend you to request for a fresh PDI and try rebuilding implementation. 

[Mark Roethof]

Hi there,

Sorry to hear, though as you might already be aware of: PDIs come without any support. Posting your question here won't do anything. We all can't help you. Thousands of similar questions have been posted already.

Be aware, PDIs can always suddenly without any notice drop. So always backup your work.

[Dr Atul G- LNG]

Hi @Still Learning 

There is no support available for PDI. Once its gone, its gone. Better to keep the update set back up every time.

[ShAn21]

Same here. Just lost my PDI without any warning emails last week. 5 years for all the POC's, important codes and demo's gone in drain. Please let me know if you find any way we can restore it or raise a ticket to ServiceNow for the same.