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PDI is temporarily hibernating due to an infrastructure issue

akhilmanchi
Kilo Explorer

akhilmanchi_0-1784822698693.png

Is anyone else's PDI stuck in "Waking Instance..."? I also see the message: "Your PDI is temporarily hibernating due to an infrastructure issue. Our team is working on a fix now." Is this a known ServiceNow outage, or should I restart my instance?

4 REPLIES 4

HarikiranT
Kilo Explorer

Yes Bro my pdi also showing same issue. I am unable to start building.

Dr Atul G- LNG
Tera Patron

Hi @HarikiranT @akhilmanchi 

This is known issue since morning, so nothing to worry. Please have patience and your pdi will be back soon.

Just to add PDI doesn't come with official support so we all just wait buddy 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Tanushree Maiti
Tera Patron

Hi @akhilmanchi 

 

Since Today morning few community members also  reported the same.

 

Wait for some time. At some certain interval Refresh the instance from developer portal.

Do not worry. It would be working as before.

 

Wait for some times. From Developer portal Keep refreshing .

 

There is no support available for PDI .

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

glideFather
Tera Patron

yes, same happened to me as well, @akhilmanchi.

 

There's some technical issue, for more detail read Incident: Developer Site Restored and PDI Availability Issues


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