PDI Reclaim Warning

[layanalmegbil]

Hey, I’ve been working on my PDI but was inactive for about 10 days. Yesterday I received a warning email saying that my instance will be reclaimed on Jan 22. I logged in and woke up the instance, and noticed that some of my newer work wasn’t saved, although the older changes were still there.

I had previously linked the instance to GitHub via Source Control, and when I clicked Commit changes, I found around 70 changes. I assumed those were the unsaved updates made before the inactivity, so I committed them.

My concerns are:

Will the instance still be reclaimed on Jan 22 even after waking it up?

How can I verify that the changes I committed are actually the newer work that wasn’t visible when I logged in?

Thanks!

[GlideFather]

Hi @layanalmegbil,

if you managed to log in, then the 10 days period is restarted.. imagine the sand clock, logging in makes it start again ⏳.

I don't think it's possible that some of your stuff would be lost, with PDIs you either have everything or nothing, but I never heard not experienced that just some configurations were lost. 

There's no support so there's no way how to verify this...

As a check, you can navigate here:

https://developer.servicenow.com/dev.do#!/manage-instance 

to get an idea about your PDI's status, if it is online, then you have at least 10 days of life of it :))) 

If you don't feel comfortable, then backup everything you don't want to lose (data, xmls, update sets or the source to github you mentioned), then release the current and request a new instance...

[Dr Atul G- LNG]

Hi @layanalmegbil 

When you log in to a PDI, you get a 10-day extension to its lifetime. However, PDIs don’t come with support, so they can be reclaimed at any time. It’s better to take a backup so you’re on the safe side.