PDI still in waitlist from past 7 days

[VenakateswaV]

Hi Everyone,

I have been waitlist from past 7 days still not activated for Brazil, Zuric and Australia as well, I am not getting what could be the reason, how long it takes to activate it ?

[IbrarA]

Hi @VenakateswaV 

Nothing is wrong with your account. ServiceNow has a notice up on the Developer Portal saying they're seeing high demand on PDI requests and that delays should be expected, so this is on their side.

Their own advice is to wait rather than submit more requests, since extra requests don't move you up the queue.

You can also take a look at this:

 https://www.servicenow.com/community/itsm-forum/servicenow-developer-site-notice-pdi-request-delay/m...

Thanks

[Tanushree Maiti]

Hi @VenakateswaV 

Several users have reported the same issue, where they are added to the waitlist after requesting an instance.

Please refresh the Developer Portal periodically to check whether your request has been provisioned or fulfilled.

There has been no official communication regarding this issue so far . I recommend waiting for couple of days (4-7 days) more to see if the issue gets resolved. Patience is the key here.

Please note that support is not available for PDI.

[abirakundu23]

Hi @VenakateswaV ,

This is a known issue, and many ServiceNow professionals are facing the same problem. I’m experiencing it too. The PDI is currently showing a waitlist, and there is no ETA for the fix yet. Please be patient; you’ll receive an email notification once your PDI is available.

Please mark helpful & correct answer if it's worthy for you.

[AndersBGS]

Hi @VenakateswaV 

Its quite normal that a Brazil release takes longer time to be provisioned. As there is no support available for PDIs, your only solution is to wait till you get one provisioned.