PDI stuck in hibernate 504 Gateway Timeout

[Bogganav]

Hello Team,

My personal Developer Instance has been unavailable for the last few days.

I am facing the Following Issues:

PDI is stuck in hibernate.

I received 504 Gateway Timeout error when trying to access or wake up the instance.

Creating the new PDI also does not resolve the issue.

I have already tried refreshing the browser, cleaning the cache, and using a different browser ,but the problem still exist.

                    Could you please check My PDI and help restore access?

Thank you.

[Tanushree Maiti]

Hi @Bogganav 

Have you run any script at backend . Try to Refresh it from Developer Portal.

If not ,

Since 23rd July'26 morning , many community members also  reported the same.

ServiceNow Support Team is working on it to resume all affected PDI 

Please refer:  Incident: Developer Site Restored and PDI Availability Issues

Wait for some time. At some certain interval Refresh the instance from developer portal.

Do not worry. It would be working as before.

Wait for some times. From Developer portal Keep refreshing .

There is no support available for PDI .

[glideFather]

@Tanushree Maiti could you explain what is demand portal? And how can one refresh anything from it?