We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

PDI

paul1shop
Kilo Contributor

an hour ago

Is there a dashboard showing availability or performance status of PDI platform? Some days it loads instantly, but some days like today it is loading forever - now sitting in loading status permanently

loading.png

 

0 Helpfuls
  • 97 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron

an hour ago

Hi @paul1shop 

 

It looks like this is a known issue. 

Could you try logging in using a mobile device and check whether it works? If it still doesn't work, we may need to wait for some time.

There is no official support for this issue, so it is difficult to say exactly what is causing it or when it will be resolved. At this stage, patience may be the best option while waiting for a fix.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************
0 Helpfuls

Tanushree Maiti
Tera Patron

43m ago

Hi @paul1shop 

 

Since Today morning few community members also  reported the same.

 

Wait for some time. At some certain interval Refresh the instance from developer portal.

Do not worry. It would be working as before.

 

Wait for some times. From Developer portal Keep refreshing .

 

There is no support available for PDI .

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
0 Helpfuls