Performance Analytics Error
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06-26-2024 01:00 PM
We are receiving error message when creating the PA jobs. under "Human Resources: Performance Analytics" application.
"When targeting a global resource, only ServiceNow authored scopes are allowed as sources"
We also tried creating the PA jobs in Global scope, but the issue persists.
Out of Box PA jobs exists in Stage and Prod but we are not able to view them, there are system security blocking us.
Can someone please advise.
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06-26-2024 02:11 PM
Hi @abhishk9,
Haven't seen this before, do you have the Performance Analytics subscription/licence?
Cheers
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06-26-2024 02:15 PM
Hi James, Yes. Performance Analytics is licensed.
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07-04-2024 07:19 AM
I'm having the same issue, were you able to find a solution?
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07-08-2024 04:55 AM
Hi Ana,
We are working on to fix the issue at our end. It looks like to be a cross-scope application issue.
Will definitely share the fix as soon as we have it working.
Thanks
Abhishek
