Performance Analytics: Trend lines are not coming

shubhi_shubhi
Kilo Sage

6 hours ago

Hi Team,

 

I have created a Formula Indicator by copying the existing similar Formula Indicator but Trend lines are not Visible, even though I have selected the Trend checkbox in the PA Widget.

shubhi_shubhi_0-1779143397807.png

 

But Similar Indicator Trend Lines are visible. Any sggestion?

 

shubhi_shubhi_1-1779143615578.png

 

 

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Tanushree Maiti
Mega Patron

an hour ago

Hi @shubhi_shubhi 

 

1. Navigate to Performance Analytics > Indicators > Formula Indicators and open your new formula.

  • Verify if the contributing automated indicators have successfully collected scores for the target dates.

Refer: KB0822623 The widget shows No Data Available/No Data to Display in dashboard even though "Value when... 

Formula indicator not showing scores 

 

2. Ensure any contributing indicators have Value when nil set to 0 instead of blank.

3. Refer: https://www.servicenow.com/docs/r/zurich/now-intelligence/performance-analytics/c_Widgets.html 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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