Performance and Load Testing
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04-01-2024 02:29 AM
How can I test the performance and load tests of the custom application? This is a criterion in the Test Plan Document that our custom app must meet to be sent to the certification team. How and where may I take a test?

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04-01-2024 03:07 AM - edited 04-01-2024 03:08 AM
Hi there,
ServiceNow does not have anything for what you are describing, like load testing with 1,000 users.
With Washington DC release Performance Profiling has been introduced, though this is NOT the same as what you are asking.
For what you are asking you would need to use third party solutions.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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04-01-2024 03:56 AM
There is no OOTB module which can be helpful here. It is something need to test manually, you may reach out SN Account team , if team can support for real time testing and loads.
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Dr. Atul G. - Learn N Grow Together
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04-02-2024 02:23 AM
You can write a simple test yourself and then use a simulator like Apache JMeter to simulate concurrent user load.
Apache JMeter is here:
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11-20-2024 08:46 AM
@Fromsee Genene, May I ask what you ended up doing? Were you able to use any of the solutions mentioned here?