Personal Developer Instance dev311998 offline (502 Bad Gateway) since 2026-11-09 ~12:10 CET

SebastianB70142
Kilo Explorer

Hello, my Personal Developer Instance dev311998 (release Australia) has been unreachable since 2026-11-09 around 12:10 CET. The instance URL returns 502 Bad Gateway. In "Manage my instance" the status shows "Offline"; clicking Refresh briefly shows "Refreshing instance…" and then returns to "Offline". I have not released or reset the instance because it holds active project work. Is there a known issue, or can someone restore/wake the instance? Thank you.

1 REPLY 1

Dr Atul - LNG
Tera Patron

PDI Maintenance and Availability

Some PDIs may be temporarily unavailable due to scheduled maintenance.

If your PDI is currently offline, you can:

  • Wait for maintenance to complete and your instance to become available again.

  • Release your current instance and request a new one. Please note that releasing your instance will permanently delete all data and work stored on it.

As a reminder, PDIs are unsupported development resources and do not have an availability, support, or uptime SLA. We strongly recommend regularly backing up any work you don’t want to lose. @SebastianB70142  @kh_safal