Personal Developer Instance is offline - please try again in a few minutes.

[SuzyMac]

I've had the instance offline message against my PDI for the last 30 hours or so with no signs of it resolving even after multiple refresh instance attempts. I realise there is no support provided by ServiceNow for the PDI's any more, but the lack of update is frustrating. I don't really want to release this instance just to open another as I am working through quite a few different business applications for my current role, and need my PDI daily [dev219821]. Can anyone suggest anything else other than releasing the instance. 

[Juhi Poddar]

Hello @SuzyMac 

• There is no support available for PDI. All you can do is wait for it to wake up.
• Patience is the key here. Even my PDI went under maintenance and became available after 2 days.
• I would highly recommend to wait for few days more.Last option is to release the instance.

If this helped, please like and mark it as an accepted solution. This helps future readers to locate the solution easily in community.

Thank You 

Juhi Poddar 

[Dr Atul G- LNG]

Hi @SuzyMac 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

[AndersBGS]

Hi @SuzyMac ,

no, as you said "there is no support provided by ServiceNow for the PDI's ". So basic, you're down to two options:

1. wait
2. Release and request a fresh installation.