Personal Instance not working

[Jitesh Nair]

Hi Team,

A very good day to you.

I am getting the below error

The instance is offline. Please check again in a few minutes.

Kindly assist.

Many thanks.

[Sonam Tiwari]

@Jitesh Nair ,

Check if these help

https://developer.servicenow.com/dev.do#!/guides/tokyo/developer-program/pdi-guide/getting-instance-...

https://www.servicenow.com/community/developer-forum/my-personal-developer-instance-is-showing-offli...

[AndersBGS]

Hi @Jitesh Nair 

as you might know, there is no support available from ServiceNow en relation to PDIs. According to this, you only have two options available:

• wait, it should. Come online after some unspecific time.
• release your instance and request a fresh installation. Please note that any recovery is not possible, so if you haven’t backup your work, all will be lost.

according to above two options, I would recommend you to wait it out.

if My answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders