Pick approver name from activity and send mail in cc

Souvick6917
Tera Contributor

Hello All,

I have a requirement to send email to approver of an incident. The record is not visible in sysapproval_approver table, but the name of the approver is present on activity o the incident. I nee dot pick up the name from the activity and send email. 

Please guide me on this setup. Attached is the screenshot of activity. The table is a customized table and present on scope.

1 REPLY 1

Kieran Anson
Kilo Patron

Hi,

Just an FYI no attachments are present on your question.