PIRs Review related link showing "Security constraints prevent viewing this page".
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05-15-2024 04:59 AM - edited 05-15-2024 05:01 AM
Is it possible to conduct PIRs for P1 and P2 as well.
If Yes Then.
We have already configured it and these do not go through the Major Incident Process.
But when we are clicking on Preview PIR, it is showing message - "Security constraints prevent viewing this page".
Can somebody help me why it is showing like this. Is there anything which we are doing wrong?
I have attached some attachments for reference.
Any Help Much appreciated. Thanks.
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05-15-2024 05:15 AM
Hi @Prashant_13S ,
Please check if you have required role for this report and report_view acl has some additional required role.
Check the UI Action code which is checking the canExport() permission and calling script include ( MIMWorkbenchUtilSNC ).
-Thanks,
AshishKM
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05-15-2024 05:50 AM
Hi @AshishKM,
Thanks much for the prompt reply.
From role perspective I have Security Admin role but it is showing the same error.
This UI action you mentioned, is it OOB or do we need to configure it ?
If it is OOB could you please tell me the name of it ?
Thanks in advance.
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05-15-2024 06:27 AM
not the securit_admin, you might need more role which is preventing to show the report.
so check any report_view acl on incident table for any role which required this PIR report.
UI Action is OOTB
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05-15-2024 06:29 AM
Are you referring to Security Incident or Major Incident. For Major Incident, get the MIM role.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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