Redirect/Remain on the same page after saving the changes

[Sandhya23]

Hi All,

My Business Rule is not functioning as expected. Could someone help me identify what might be missing in the code?

Here is the scenario for testing:

1. Open the problem which has opened task.

2. Update the state field to close.

3. Before saving the problem record, work on any other form like - update incident.

4. Now Go back to the problem record and right-click to save it. This action gives me the expected error, but the error message gets displayed on the incident table instead of the problem table.

.

The error message is expected to be on the problem record itself but it is opening on the incident record which I previously opened.

How can I make sure that the error message is shown in the problem record and not the other record? 

[SanjivMeher]

Can you remove the gs.setRedirect and try?

[Sandhya23]

Did not work either

[Maik Skoddow]

Unfortunately there is no solution, see https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0539962 

[Sandhya23]

Thanks for this information Maik.