Planned Maintenance Templates

davidglover
Giga Expert

Hi,

I am following along in the wiki here and setting up a Planned Maintenance schedule. I installed the Plugin and included the demo data.

Once I get to step 6.7 " In the Schedule Templates related list, click Edit. The Edit Members slush bucket displays all of the service order, work management, and facilities request templates defined using any of the following applications" my slush bucket is empty.

When I navigate to Product Catalog > Templates there is no entry for Work Order Templates or Product Catalog > Product Model > Facilities Request Templates.

Lastly, if I click New under Schedule Templates to build a template, I get the message "There are no applications installed!   Either install a Service Management application or create a new one."  

Maintenance Scheduled.png

Thoughts on what I'm doing wrong?  

Thank!

David

1 ACCEPTED SOLUTION

davidglover
Giga Expert

This issue "resolved itself".   I went in a few days after I posted this and was able to get past the broken screen above.   I am not sure if someone from the ServiceNOW Developer program fixed it or if a script that runs once a day fixed it.  



Regards,


David


View solution in original post

5 REPLIES 5

Not applicable

You were close. It is actually the scheduled job 'Planned Maintenance Nightly Run' 🙂