Platform Analytics Dashboards and Reports Not Visible to ITIL/Dashboard_Admin Users After Australia

tilekarnilesh
Tera Guru

Hi Team,

After upgrading our instance to the Australia release, we are facing an issue where Platform Analytics dashboards and reports are not visible to users with `itil`, `dashboard_admin`, and `pa_viewer` roles.

Issue Details:

* Dashboards and reports are visible for `admin` users only.
* Non-admin users are unable to open or view dashboards/reports after the upgrade.
* Roles tested:

* `itil`
* `dashboard_admin`
* `pa_viewer`
* Instance upgraded to: Australia

Please check attached screenshot. 

tilekarnilesh_0-1779718810905.png


Thanks in advanced.



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