Playbook is not running on workspace

tpeleg
Tera Expert

‎04-19-2023 03:48 AM

Hello experts,

 

I'm trying to create a playbook on a custom table (extends task), but the playbook is not running. it's working from Process automation designer test. 

I've configured the table in the related items: 

tpeleg_0-1681901156516.png

Did someone succeed to run a playbook on a custom table in the workspace agent?

 

Thanks,

 

Tomer

 

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3 REPLIES 3

Community Alums
Not applicable

‎04-19-2023 04:32 AM

Hi @tpeleg ,

Please have a look on the article concerning the setup of Playbooks: https://community.servicenow.com/community?id=community_article&sys_id=c7c2bc611b85e4103222ea89bd4bc...

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tpeleg
Tera Expert

‎04-19-2023 05:10 AM

Hi @Community Alums , Thank you!

I have all the plugins, playbook is running on incident for example. I want to make it work on a custom table if it's possible...

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Community Alums
Not applicable
In response to tpeleg

‎04-19-2023 05:12 AM

Hi @tpeleg ,

Try this article : https://www.servicenow.com/community/next-experience-articles/adding-a-playbook-record-page-tab-to-a...

 

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