Playbook Tab Display for Custom Table in Workspace

Hari Krishna1
Tera Contributor

Hi Experts ,

 

Has anybody created a playbook tab for a custom Table?

 

I created Process Automation Design for Incident Table and I activated and Playbook tab coming in Incident Table in Workspace , Same config i did for Custom table but I'm unable to get Playbook Tab in Workspace for Custom table.


Let me get some inputs?

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Hari Krishna1
Tera Contributor

Hi Sandeep Dutta,

 

I did same procedure what you said in the article, I'm able to get Playbook tab in OOB table (Case), Custom table which is extending from Case in CSM/FSM Configurable workspace, but My requirement is Playbook Tab display in Service Operations Workspace, please any inputs on this.

 

Thanks.

Hello @Hari Krishna1 ,

Could you please confirm whether a solution has been found? If so, I would be grateful if you could provide the relevant details.