Playbook 'Update' button not working

siddhi sawant
Tera Contributor

siddhisawant_0-1754908141016.png

Hii , I’m facing an issue with the Playbook interface. When I try to click on the Update button, nothing happens.Has anyone faced this issue or knows how to fix it?

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@siddhi sawant 

Is that a custom playbook or an OOTB one?

if OOTB one and you haven't changed anything to it then raise a case with ServiceNow.

Was this working fine earlier?

Did you recently upgrade the instance?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader