Please let me know how do i restore PDi instance

princz
Giga Guru

My PDI got revoked without information or warning and before the expiry date. last week also i was using it.

below Instance URL.
https://dev81768.service-now.com


Please let me know how do i get back?

2 REPLIES 2

Tushar
Kilo Sage
Kilo Sage

Hi @princz 

 

Unfortunately, ServiceNow doesn't supports any issues related to PDIs anymore.

Once the PDI is reclaimed, you cannot restore it back. you need to request for a new instance.

 

Supporting article:

https://developer.servicenow.com/blog.do?p=/post/backup-your-pdi/

 

Please, don't forget to mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!

Regards,
Tushar

AndersBGS
Tera Patron
Tera Patron

Hi @princz ,

 

you can’t - the only way is to start from scratch if you haven’t backed up your work.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/