Plugin probleme acticating in PDI
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-28-2024 06:55 AM
Hello!
I tried to activate many plugins for my PDI instance developer like "Event Management and Service Mapping Core" unfortunately it didn't activate anyone can help me understand why?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-28-2024 06:19 PM
Hi @MalikB
Greetings
Some time plugin did not get installed properly due to dependency issues or other reason.
Try to do it again and i am not 100% sure but these are ITOM specific plugins, we can't install fully in PdI.
@AJ-TechTrek any inputs.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-28-2024 10:47 PM
Hi @MalikB ,
Yesterday only i installed the all the ITOM Plugin including the Event Management and Service Mapping Core, Just tried once again and Check.
By the way My instance running in Xanadu Release.
Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.
Thank You
AJ - TechTrek with AJ
Linkedin:- https://www.linkedin.com/in/ajay-kumar-66a91385/
YouTube:- https://www.youtube.com/@learnitomwithaj
ServiceNow Community Rising Star 2024

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-28-2024 10:52 PM
Hi there,
Is this about the failure emails received? Or did the plugins really fail?
If this is about the failure emails... no worries... this is a known thing... this has been posted hundreds of times 🙂 Its already like this for years and something with a timeout or something (and no, we all here cannot do anything about it, we are all just simple random community members just like you). Though checking your PDI after 1 or 2 hours, the plugins are installed fine.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field