Point link to file in attachment table
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‎05-13-2025 10:33 AM
I am trying to point a link in description to attachment in sys_attachment table. I added the attachment to update set and moved to test but it is not working. Any idea?
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‎05-16-2025 10:37 AM
Can't see the link or download the file?
Check the ACLs. Use the Access analyser and select the user and that particular attachment record and check if something is blocking them
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‎05-19-2025 06:21 AM
When I click the link it opens blank page pointing to the sys attachment table with the sys_id.
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‎05-19-2025 06:24 AM
is it working for admins?
what debugging did you perform?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-19-2025 06:59 AM
Yes, It works for admins. I have done this before and it worked.