Point link to file in attachment table

samadam
Kilo Sage

I am trying to point a link in description to attachment in sys_attachment table. I added the attachment to update set and moved to test but it is not working. Any idea?

13 REPLIES 13

Can't see the link or download the file?

Check the ACLs. Use the Access analyser and select the user and that particular attachment record and check if something is blocking them

 

 

When I click the link it opens blank page pointing to the sys attachment table with the sys_id.

@samadam 

is it working for admins?

what debugging did you perform?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Yes, It works for admins. I have done this before and it worked.