Pop up Dialog box when a field value changes in Service Operation Workspace

[Shilpa Kamath]

Hi,

I have a requirement in which when the state of the Incident is changed in Service Operation Workspace , a pop up should appear asking for Additional Comments. I tried Using GlideModal API in Client script but it doesn't seem to work.

Does GlideModal work on Service Operation Workspace ?

[Dr Atul G- LNG]

Hi @Shilpa Kamath 

From which state to which state you need this pop up? and only for WS or native form?

[Shilpa Kamath]

We are trying to run the client script when state changes to Awaiting User. And we want this only on workspace 

[Dr Atul G- LNG]

Hi @Shilpa Kamath 

I doubt we can do only for WS

Client script don't have option to choose where to execute.