popular information of devices assigned to the selected user in catalog ite (alm_hardware populate)

williams2
Tera Expert

Hello, I need to create a configuration that populates the Requested for information assigned to the alm_hardware table, that is, what the user who selects (in the requested for) has assigned must be populated in the catalog item, if the user has 2 or more devices ( laptop, computer) assigned then the information must be added to the fields of the catalog item and each user changes in the requested for the information of each user that is selected must be added,
my fields are the following model , model category, display name and serial number

Can someone tell me what I need to create/configure to achieve this configuration?

williams2_0-1707103933060.png

 



I hope someone can guide me
greetings

1 REPLY 1

Amit Verma
Kilo Patron
Kilo Patron

Hi @williams2 

 

Though I am not very clear with your requirement, I think you should use MRVS to show this information. Refer below posts and give it a try :

https://www.servicenow.com/community/developer-articles/update-value-in-multi-row-variable-set-mrvs/...

https://www.servicenow.com/community/developer-forum/dynamically-add-values-to-multi-row-variable-se...

 

Thanks & Regards

Amit Verma


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