Populate assigned to based on assignment group

[ceraulo]

Hello!

I have a catalog item that has 'assignment group' and 'assigned to' as variables. These are reference fields. I can populate the assignment group based on the client requirement. My problem is how to populate the assigned to reference field based on the assignment group. I think sys_user_grmember is needed to do this but I do not know how. 

Please help!

Thank you.

[Dhananjay Pawar]

Hi,

If this is the case then you can use Harshvardhan's solution.

Thanks,

Dhananjay.

[Ankur Bawiskar]

Hi,

I would encourage using advanced reference qualifier on assigned to variable which would bring users from the group selected

assigned_to can get auto-populated only 1 member is in that group; for this you need onChange client script on group variable

If single user then auto-populate

If more than 1 user give message to user to perform the lookup

the advanced ref qualifier will take care of the users restriction when lookup is done

So it would be combination of Advanced Ref Qualifier + onChange Client Script

Sharing a link where script is mentioned and it is working fine

https://community.servicenow.com/community?id=community_question&sys_id=3cb639c0dba09010d82ffb243996...

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur