Good Afternoon All, I have an issue on a knowledge base where when adding a user to the knowledge_manager field it stating it will add the knowledge_manager field, and the display message is shown. But when I check the user that was added it does no...
How to add attachment to a mandatory attachment field on a related list form through ATF. PFB image
I have written one BR to populate Request description from RITM description once RITM got created.Below is the code:var req = new GlideRecord ('sc_request');req.addQuery('sys_id',current.request);req.query();if(req.next()){req.description = current.d...
HelloI have added a variable of type "attachment" as a required field to catalog item [sc_cat_item], because when I use the OOTB attachment option "as a required field", the attachment is not displayed in the Request information display.Also, attachm...
Hello community, I need help:I have reference variable which is referenced to core_country.the values here are not formatted, some are fully capitalized and some fully small letters.the values on the table cant be changed because its coming from user...
I want visibility of open/closed service requests for users within the Employee Center so that it always shows Requests on the ESC portal. So that even if a user has nothing open, they can still get to the "View All Open/Closed Requests and Incidents...
Is it possible to programmatically trigger or execute a scheduled script using another script in Servicenow
Hi,I have a requirement. I had three list control variables "Incidents submitted by ITAM", "Requests submitted by ITAM", and "Change Requests submitted by ITAM" on the sc_task form of a catalog item. Once we select the values of these variables, and ...
Hello, I am currently seeking assistance with implementing dynamic approval logic within a UI Action. The goal is to address a common issue where users submit changes without specifying a Service, Region, or CI. Instead of canceling the entire change...
Hello Community,In incident form, assigned to field is not sync with assignment group members. In the first place, when assignment group was changed, it didn't clear the assigned to field. But, in second attempt when i tried changing assignment group...
After upgrade to Vancouver the process flow color has change from green to white as below images.can someone help us to change the process flow formatter color to green as show below image from white color.Req: Need to change the process flow color i...
I would like Requested Item RITM workflow 'Stage' visibility on the Employee Center Portal View for Requests. So that there is a display for the workflow 'stages' of the requested item, in the summary page of the Employee Center Portal, after submitt...
I have added My Approvals in the header menu on the Employee Center via Employee Center > Administration > Portal Configuration. Then by drilling into the Header Menu (Employee Center Menu), in the related tab for Menu Items, I went into 'More', crea...
Enable actionable knowledge feedback properties in knowledge > admin > properties , but when selects "not helpful" or under 3 stars, not seeing the pop up box on the portal, screen goes gray but nothing pops up for user to enter any feedback, and ope...
HI Team am using Nowmobile for end user, but unable to add banner color along with logo. Already explored Mobile app builder as per some SN vedio but unbale to find mobile content table etc to configure/upload image etc.. Is there any other solution ...
