Hi, IN change request , Approval Require in Authorize state :-Any 1 member can approve from ELB America or ELB APAC Group.if "Assigned to" user in CI from US/America then approval should go to ELB Americaif "Assigned to" user in CI from Austrilia the...
I want to export cmdb_ci table data in json format and save it in a folder in the midserver folder. this should happen daily and store all data in the mid server dynamically. There needs to another backup folder in the midserver folder which will hav...
when i change the category choice field to none the sub category displays the parent table choice fields in servicenowhow to avoid that here in this screenshot the category is none so the sub category should also be none but it is showing the choice...
Hi Community, Can anyone please share the knowledge about the Customer Satisfaction Score [csat_score] field in the Interactions [interaction] table?
Hi All,When the request goes for approval, the name of the item should be there on the notification. I want to get the Order guide name in Request Approval notification, i used dot walking, but its not working.${sysapproval.cat_item.name}can anyone ...
Hi All, I am trying to build On-Call dashboard, where I have to show On-Call member and would like to have an interactive filter to choose the time frame for the On-Call schedule view. I see custom solution is the answer to this but still wanted to c...
Hi,In my scenario, how do I find this?New field:Label: TFS Address Validationname: u_tfs_address_validationType: True/False(255)Visibility: only when the tasks are open on the UI, do not show on submission formPosition: bellow question "Does this nee...
i have built this widget for the user to scan their machine serial number to perform check in i will have a open text box for them to describe their issue , can the AI determine is this a inc or req?
Hi, Im having a problem in the "activity stream", we are using a HTML field to send messages through the "activity stream" the problem is that when we use "special characters" one after another (example: # @ « » º ª , " ' § $ % _ - .) the .replace() ...
Hi there, I have one notification on sysapproval_aaprover table, and i want to get the Order guide name in Approval table, i used dot walking, but its not working.${sysapproval.sc_cat_item_guide.name}can anyone please help me on this, how can i get...
Hi,I have a schedule job that suppose to send an email notification using event registry when some condition is met, but I dont see any email getting send (I checked using logs and I can see that the condition is met). What am I doing wrong?
Hello, when I revive a notification I want to populate the "to" filed in the replay all button.I well send photos to further explain.1)I have the support email 2)now when I try to replay to all the "From" field well be the "to" field and CC stays the...
Hi,I have a schedule job that suppose to send an email notification using event registry when some condition is met, but I dont see any email getting send (I checked using logs and I can see that the condition is met). What am I doing wrong?
(function executeRule(current, previous /*null when async*/) {// Add your code herecurrent.addEncodedQuery('sys_created_onNOTONLastyear@javascript:gs.beginningOfLastYear()@javascript:gs.endOfLastYear()');})(current, previous);
Hi Team, I am trying to find out list of users whose current session's language is not in English.This field is what user's select from Preferences --> Display --> Language , which is different from preferred_language field in sys_user Table . Could ...
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