Hello, We have a requirement to set the priority of a request equal to the highest priority open order in our Oracle database. Using Flow Designer we've created a JDBC step and successfully tested a connection and query. The query returns an integer ...
I see below script in a create ACL on grmember table. Need help to know what it is doing actually. var rmAPI = new SNC.RoleManagementAPI();if (!rmAPI.isAllowedToGrantGroup(current.group)) answer = false;else answer = true;
Hello all, I'm very new to scripting, but I'm trying to put together the following: Expectation:If a user is in a group called MXUsers and they submit an INC, it should be closed and a REQ should be created and trigger the workflow for a specific cat...
Hello,I have a UI action and I need to add 2 conditions to the "Condition" of the UI Action. The logic is if user has demand_screener role AND state is 8, 28, or -4 OR if user has demand_manager role AND sate is not 8, 28, or -4 Here is the code i ha...
I am trying to debug a script includes being called by an artifact configuration.I have inserted a "gs.log" statement at the very beginning of the script includes.I have inserted a second "gs.log" statement at the very beginning of the first function...
Hi all, I hope I am posting this in the right forum, we are using Virtual agent notifications and they should only fire through MS Teams. However, we receive them on mobile as well from Now Support. I have checked and have already removed the Virtual...
Hello, I have create a public widget on service portal to allow not logged-in users to add attachments to a custom table. The pop-up is opened to choose a file but when i click OK it seems that something block with permissions : Adding attach...
Hi,When I'm writing an business rule to apply my logic to the table, I encountered a problem is that I don't know what is the default date format at server side in ServiceNow. Furthermore, why is an GlideDateTime or GlideDate object takes the user da...
Hi All, I have a requirement to restrict a date field to be not more than 2years from another date field. Example, If the field Date_A is '25-05-2023' then we should restrict to select only up to '24-05-2025' in Date_B field. Can you please help to a...
I have created a custom table "Kibana" which inherits "Application" table, in IRE I want the identification rules and identifier entries are derived from "application" table, now I want to add new Identifier entry but they are not editable'is there ...
Can anyone help me? I stuck over a situation where I need to get login user password and user id .I can able to get the user Id by using the following code .But I cant able to get password of the login user. Servicenow does not display the user pas...
Regarding the sys_property "glide.ui.reference.readonly.clickthrough", I understand that if it is set to false then whenever a reference field is in a READ ONLY state, the Preview (I) button will be hidden, thus preventing the user from Previewing th...
Hello , Their is one custom Mandatory field created as (u_subcategory) and i have applied a onLoad Client Script to be hidden for a specific condition , And i have checked in backend view of workspace it's hiding ,but if i am opening the same in agen...
Hello all, I've created a script include to retrieve the users that can report up to a VP (could be 5 layers up) and use it in a dynamic filter but the query is super slow and it causes records to load up very slowly. I am trying to update it in a wa...
We are facing an issue with keyword search which seems to be working on one instance (our dev instance) but not working on the other instance (our UAT instance). I have attached screenshot from both instances below: Can somebody help me to understa...