Populate user details on Catolog Item (onChange) clear default value?

[alex2410]

Hello!

I have set users Name, Location and Email on catalog item form via default value method.

However, if I change the Name on the form, it does not change the Location and Email to the correct one, keeps the original.

How do I autopopulate the Location and Email to the correct values depending on the Name variable?

I have tried to copy some scripts on here with no luck.

Thank you!

Alex

#scripting #catalog #portal #clientscript

[Dr Atul G- LNG · Accepted solution]

Hi @alex2410 

You can try with Auto populate feature in variable level

[Dr Atul G- LNG]

https://www.servicenow.com/community/itsm-articles/using-the-variable-auto-populate-feature-with-var...

[alex2410]

Hi @Dr Atul G- LNG of course! thank you so much for this 🙂