Populating ServiceNow variable through the Workflow

[MuhammadAqS]

I have a Workflow script, that is assigning values to different variables. Below is that script:

var grReqItem = new GlideRecord('sc_req_item');

    grReqItem.addQuery('request', current.request);

    grReqItem.addQuery('cat_item', sysid);

    grReqItem.orderByDesc('sys_created_on');

    grReqItem.query();

    if (grReqItem.next()) {

        // Reset the parent and summary fields

        grReqItem.parent = ''; // Don't need parent as they are linked via request

        grReqItem.short_description = 'IT New Starter Application Permissions for ' + current.variables.u_first_name + ' ' + current.variables.u_last_name + ' - ' + current.variables.u_start_date.toString();

        // Set the non conditional fields first

        grReqItem.variables.u_first_name = current.variables.u_first_name   ;

        grReqItem.variables.u_last_name = current.variables.u_last_name;

        grReqItem.variables.u_job_title = current.variables.u_title;

        grReqItem.variables.u_start_date = current.variables.u_start_date;

        grReqItem.variables.u_additional_it_requirements = current.variables.u_additional_requirements;

        grReqItem.variables.u_location = current.variables.u_location;

        grReqItem.variables.u_manager = current.variables.u_manager;

        grReqItem.variables.u_user_name = current.variables.u_user_name;

        grReqItem.variables.u_email = current.variables.u_email;


I have created a new variable Approval to Hire ID, and I want to assign this value also. I've written the below line but that's not working:

grReqItem.variables.u_approval_to_hire_id = current.variables.u_approval_to_hire_id;

[Ankur Bawiskar]

@MuhammadAqS 

so all the lines are working except this line?

grReqItem.variables.u_approval_to_hire_id = current.variables.u_approval_to_hire_id;

If it's a new variable then it won't have value for the older RITM

what's your business requirement here? updating variables for which RITM and from which RITM?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[MuhammadAqS]

yes, except this everything is working fine. 

The business requirement is to show these variables in the Variable Editor section on the RITM.

[Ankur Bawiskar]

@MuhammadAqS 

but why are you populating it from workflow?

You didn't answer the other question

what's your business requirement here? updating variables for which RITM and from which RITM?

[MuhammadAqS]

It has already set up through the workflow.

And there is a record producer that once submitted, generates an RITM against a REQ. So the variables are setting up through the workflow, that is running behind