Populating the sys_id into a Field

turnea · ‎09-12-2014

Hi everyone,

We're running into some issues where we are storing data between CMDB and another external database. That DB is pulling information from the CMDB, however it was discovered that if we have a name change regarding an application, it would not recognize that it was updated and could cause some issues. What we were thinking the fix could be would be to have a field that populates that application's sys_id, so they can reference that instead of the name. It's proving to be a bit difficult from what we've seen however I don't think it should be as the sys_id is readily available in URLs etc. Does anyone know how we can populate the sys_id into a field?

Thank you,

Amandah

Anurag Tripathi · ‎09-12-2014

Amandah,

If you want to populate sys_id to a field and want the field to have the name as display value.

g_form.setValue('<fieldname>', <sys_d>);

this field where you are populating the sys_id should be a reference to that table whose record you are showing, in your case cmdb_ci.

-Anurag

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Anurag Tripathi · ‎09-12-2014

thanks, please mark the answer as correct/helpful if it helped you.

-Anurag