Popup confirmation with multiple buttons

[ashwani_eshoppi]

I want to build an Alert once any incident gets resolved.

The popup needs to have confirmation buttons -   'Yes' , 'No' and 'Cancel' .

On click of 'Yes' or 'No' need to do actions on server side.

If i simply put an alert it shows only Ok and Cancel.

Has anyone implemented such confirmation box before?

[ashwani_eshoppi]

Also a point to note, like i said before, if i set value to 7 instead, the popup autocloses updating the current opened incident

function clickedNo()

{  

      g_form.setValue('state',7);

  gsftSubmit(gel('sysverb_update'));

}

[Kalaiarasan Pus]

in your onsubmit script you are checking for the state value .. gsftSubmit submits the form and thus invoking the onsubmit script ..

This line

if (incidentState == 6){

Hence the dialog again pops up

[ashwani_eshoppi]

Okay that makes sense ! So how do i avoid that as i need to show this popup onSubmit itself.

[Kalaiarasan Pus]

add some condition to the if condition on the onsubmit script so that it is not invoked again ...

[Kalaiarasan Pus]

Try making use of this function in your condition

http://wiki.servicenow.com/index.php?title=GlideForm_%28g_form%29#getActionName

Such that the onsubmit script gets executed only if the button is clicked initially and not everytime ... That will solve your problem...