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Portal not accessible issue

ST9
Tera Contributor

‎11-23-2023 02:19 AM

After vancouver upgrade, our instance portal is not accessible and showing it blank and no pages are getting loaded.

I tried inspecting and can see it is not able to fetch the page id...can someone please help.

ST9_0-1700734699001.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-23-2023 02:41 AM

Hi @ST9 

 

Maybe helpful:

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686847

 

Try to repair the plugin.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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