Portal Redirection

[Utkarsha]

Hello All, Good day!

I have been working on a record-producer for one of my requirements that says Once the user clicks on submit button on service portal.
A popup should be displayed with message "This page has been moved to new external platform" and 
after 3 seconds user should be redirected to the new intake form. Here, timing functionality is important

Is there a way I achieve this functionality by keeping time limit of 3 seconds as well?

All suggestions are welcome,

Thank you

[Harish KM]

Hi @Utkarsha you can use gs.sleep(3000); // for 3 seconds to pause the execution

[Utkarsha]

Hi @Harish KM ,

Thanks for replying....where I should use this, if you can suggest me?

Thank you

[Harish KM · Accepted solution]

Hi @Utkarsha in your record producer write a onSubmit client script with below code

function onSubmit() {

    alert("test");

    return false;

}

    setTimeout(setTimerDelay, 3000); /*to set the timer for 3 sec*/

    function setTimerDelay() {

        alert('timer waits for 3 sec');

        top.window.open("Your URL here", '_blank');

    }

[Aniket Bhanse]

@Utkarsha  

You can directly make use of your Record Producer script which is there in your Record Producer and use the script:

Within the Platform UI:

producer.redirect="home.do";

Within Service Portal:

producer.portal_redirect = "sp?id=sc_home"; // give here the portal page name

As you want to have a delay, so above this code, you can add the delay.

If my response helps you in any way, please mark my response as helpful or "Accept as Solution"

Thank you