When I search for an order guide in the service portal, the suggested results show the correct URL. However, in the Search results, it opens as sc_cat_item instead of sc_cat_item_guide. I checked the AI Search results action configuration but couldn't figure out anything.
URL in Suggested results : ?id=sc_cat_item_guide&sys_id=xxxxxc&table=sc_cat_item&searchTerm=xxxxxx
URL in Search results: ?id=sc_cat_item&sys_id=xxxxxc&table=sc_cat_item&searchTerm=xxxxxx
