Hi,
In Incident Standard ticket Action widget, when resolved is clicked it will open a Modal and that comment will be added to the worknote. I am getting error.
HTML:
<ul class="dropdown-menu pull-right" id="actionList">
<li>
<a ng-if="data.canResolve" href="javascript:void(0)" ng-click="$event.stopPropagation();resolveIncident()" data-toggle="modal" data-target="#myModal">${Resolve}</a>
</li>
........
<div id="myModal" class="modal fade">
<div class="modal-dialog">
<!-- Modal content-->
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal">×</button>
<h4 class="modal-title">Please let us know the reason your issue no longer needs investigating:</h4>
</div>
<div class="modal-body">
<textarea id="reason" name="reason" rows="4" cols="50" ng-change="getComments(comments)" ng-model="comments">
</textarea>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default" data-dismiss="modal" ng-click="c.uiAction1('ok')">${OK}</button>
<button type="button" class="btn btn-default" data-dismiss="modal">Close</button>
</div>
</div>
</div>
</div>
Client:
$scope.resolveIncident = function() {
$scope.data.action = 'resolveIncident';
//RD
var textarea = document.getElementById('reason');
textarea.value = '';
//RD
$scope.server.update(init).then(function(response) {
if (response.isIncidentResolved)
spAriaUtil.sendLiveMessage(c.resolvedIncidentMsg);
});
$scope.$emit('focusOnActions', {
"isFocusRequired": true
});
};
//RD
c.uiAction1 = function(action1) {
c.data.action1 = action1;
c.server.update().then(function() {
//c.data.action = undefined;
c.data.action1 = undefined;
})
}
$scope.getComments = function(com) {
c.data.getComments = com;
c.server.update();
}
Server:
var act1 = input.action1;
if (input.action1 == "ok") {
if (input && input.action == 'resolveIncident' && incidentGr.get(incidentSysId)&& input.getComments) {
incidentGr.incident_state = global.IncidentState.RESOLVED;
incidentGr.state = global.IncidentState.RESOLVED;
incidentGr.resolved_by = gs.getUserID();
incidentGr.comments="Resolved by colleague:"+"\n"+input.getComments;
incidentGr.close_notes="Resolved by colleague:"+"\n"+input.getComments;
data.isIncidentResolved = incidentGr.update();
}
}
