Developer

Resolved! Remove Knowledge center from workspace dropdown

Hi,I am asked to remove the Knowledge Center. I tried. Kindly help. I went to sys_ux_app_config table and inactivated the knowledge center but no help. There is no table for sys_ux_workspace.list in our environment. When I enter workspaces, i have t...

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Type field on Announcement table doesn't work with Save or Submit at first time.

Hello All, I am creating a new announcement on Service Portal where I don't want to select any value for Type field.While creating a new record on announcement, I am removing default value Banner & Widget on type field and clicking on Submit button o...

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Group Managers should be able to edit/add group members of their groups and not other groups.

Hi All,I am trying to enable the functionality where group managers should be able to add/edit members via related list on group record.I followed these 2 links to build the functionality:https://servicenowguru.com/system-definition/group-managers-ma...

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How to trigger playbook when specific record producer is used

I´m trying to trigger a playbook everytime a specific record producer creates a record on table X. Only the records from this record producer can trigger this playbook (not all of the records in this table) and no other playbook should be triggered f...

Question

Dynamic Subcategory Dropdown Population in ServiceNow Workspace Based on Service Offering

In ServiceNow Workspace (SOW), I want to populate the Subcategory field dynamically based on selected Service Offering using Script Include.The Script Include returns a list of allowed subcategories.My issue is:g_form.addOption() / removeOption() is ...

Question

need help to add a new CMDB class in interceptor page to create new Nutanix CIs

Below are the classes need to add, i can see these Classes are already there when checking with table.list, but when open cmdb_ci.list --->create new--->then the classes not visible(attached screensort), kindly help how to get these classes. Nutani...

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AI Experience (AIx) : are we moving away from forms and lists?

One of the most interesting shifts is happening in the UI layer. ServiceNow is introducing what they call AI Experience (AIx) : basically a conversational front door to the platform. Instead of: Navigating modulesOpening formsClicking through records...

Article

Password Reset trigger DUO API push

Hi, I have been tasked with creating a Password Reset function to allow users to reset their AD Password. One of the ask was to allow for DUO authentication. Using the OOB Password Reset and the OOB Authenticator options works, but the issue is the...

Question

Error Message appears only in Workspace :The fraction part of a currency value cannot exceed 4 digit

i am getting this error message in SPM demand and project workspace . system properties which is already set to true : glide.currency_price.use_all_fraction_digits

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Seeking Guidance: Transition from Full-Stack Developer to ServiceNow Developer (4+ Years Experience)

Hello everyone,I’m looking for honest advice from experienced professionals in the ServiceNow platform ecosystem regarding a potential career transition.My Background:I have around 4+ years of experience as a full-stack developer, working on:Frontend...

Question

DATA base view

HI team, We have two ticket tables ( 1 HR and 2. payroll) requirement is to show two tables tickets into one list. Opened for is common field which is referring to user table in both tables can we use that ..?can anyone help to create data base view ...

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User Group

While assigning a group to the user im seeing this error. Why

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How to Create Database View for Request Item, Survey results in ServiceNow?

Hi Team,I'm trying to create database view for Request Item, SCTASK and Assessment Instance (asmt_assessment_instance), Assessment Metric (asmt_metric), Assessment Metric result (asmt_metric_result) 1. Username who gave the survey2. RITM and SCTASK N...

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Unable to move Change forward - Risk Assessment Required

We have a change request that seems to be hung up on asking for a Risk Assessment, however the user has already submitted the Risk assessment multiple times Is there a way to get this to move forward?

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want to edit out of the box error Messages

"The fraction part of a currency value cannot exceed 4 digits. It will be rounded off to the first 4 digits"Want to edit this msg for contract management

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