POST inserting empty records
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-13-2017 06:33 AM
I am trying to create records in a custom table via REST. When I post to this class in my DEV instance, all works well. When I moved this update
set to my TEST instance, it creates empty records, BUT, processes an on insert business rule correctly. So the values are there, but not being
displayed on the list or form.
Also, the JSON response is empty (201 Created, no content) in TEST, while in DEV i receive a proper response
Both instances are the same version and patch level, I have checked that the user has the same roles, ACL's are exactly the same also. I just
can't seem to figure out the difference.
Header:
content-type: application/json
authorization: basic
{"u_user":"71fdbafe317560402e9eafeda6b6c67b",
"u_approval_record":"68fec2070ff5c380f77c563be1050ed7",
"u_action":"0"
}
In DEV i get a response:
{
"result": {
"sys_id": "241a99c113438300e19cb0322244b076",
"sys_updated_by": "integrate_account",
"sys_created_on": "2017-12-13 14:29:40",
"u_approval_record": {
"link": "https://dev.service-now.com/api/now/table/sysapproval_approver/68fec2070ff5c380f77c563be1050ed7",
"value": "68fec2070ff5c380f77c563be1050ed7"
},
"sys_mod_count": "0",
"u_action": "0",
"sys_updated_on": "2017-12-13 14:29:40",
"sys_tags": "",
"u_user": {
"link": "https://dev.service-now.com/api/now/table/sys_user/71fdbafe317560402e9eafeda6b6c67b",
"value": "71fdbafe317560402e9eafeda6b6c67b"
},
"sys_created_by": "integrate_account"
}
}
In TEST i receive only a 201 Created and no body
HELP!
- Labels:
-
Integrations
-
Scripting and Coding
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-13-2017 06:42 AM
Hi Martin,
can you try consuming the endpoint for test in postman and check same error/response you are getting.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-13-2017 06:51 AM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-13-2017 06:46 AM
Hi,
From where you are doing that.
Thank you,
Ashutosh Munot
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-13-2017 06:53 AM
Ashutosh,
I am using Postman to test, i posted screen shots as a reply to Ankur