Post problem record pdf export to slack channel

Harini17
Tera Expert

I am working on integrating ServiceNow and slack. Usecase here is to export the pdf record and post the attachment to slack channel. Please assist here

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Harini17 

so what did you start with and where are you stuck?

did you setup the integration connection etc?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Harini17
Tera Expert

Hi @Ankur Bawiskar  - The integration is establised and I'm creating channels and posting normal messages. I now  have a requirement to extract PDF of problem record and post the attachment to the slack channel. I can get pdf of the problem record through script. How to push that to a slack channel? I'm stuck there.

@Harini17 

see if any API you can use for that.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Harini17
Tera Expert

I do see that we can send blocks and include file as a block type to slack. Need to explore more on that. Let me know if you have any insights on that.