Post submitting record in scoped application, getting Instance unavailable error.

Puneet4418
Tera Contributor

‎07-10-2024 02:59 AM

Hi,

 

I have created a scoped application and whenever I am submitting a ticket through record producer or through application module I am getting below error

 

Puneet4418_0-1720605484286.png

 

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3 REPLIES 3

Sandeep Rajput
Tera Patron
Tera Patron

‎07-10-2024 03:03 AM

@Puneet4418 Looks like your PDI is about to expire due to PDI migration (https://www.servicenow.com/community/developer-blog/important-updates-regarding-your-personal-develo...

 

Please see request for a new PDI if this issue continue to persist. Unfortunately, there is no support available for PDI from ServiceNow. However, you can still try your luck by sending an email to pdiquestions@servicenow.com

 

Hope this helps.

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Puneet4418
Tera Contributor
In response to Sandeep Rajput

‎07-10-2024 03:12 AM

Hi @Sandeep Rajput this is not PDI. This is my org instance. 

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Sandeep Rajput
Tera Patron
Tera Patron
In response to Puneet4418

‎07-10-2024 03:30 AM

@Puneet4418 If this is an instance from your organisation then you should raise a ServiceNow support case and let support fix this issue for you. This support article here https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0785049 also suggest the samething.

 

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