Pre-requisites required for TSM (Telecommunications Service Management)
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‎09-18-2024 09:00 AM
Hello guys,
We want to implement TSM (Telecommunications Service Management).
So please tell me what all are plugins need to install for TSM.
Please help me out with this.
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‎09-18-2024 09:33 AM
For Telecommunications Service Management (TSM) in ServiceNow, you will need to install the following plugins:
TSM Core – The core framework for telecom management.
Telecom Orders Management – Handles telecom service orders.
Telecom Service Catalog – Provides a catalog specific to telecom services.
TSM Incident Management – Manages telecom incidents.
Telecom Inventory Management – Tracks telecom assets.
Telecom Billing Management – Manages telecom billing.
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‎02-17-2025 10:13 AM
Is this still correct? I don't why I don't see a straight forward TSM install form the Application Portal. Am I missing something?